Refund policy

  • Domestic Orders: Returns or exchanges are accepted within 3 days of delivery, provided the items are unused and in their original packaging. Refunds will be issued to the original payment method.

  • International Orders: Due to the complexities of global shipping, all international sales are final and cannot be returned or refunded. However, if your item arrives damaged, please contact us within 3 days of delivery at [support@beatrizsinger.com] with photos of the damage. We will work to resolve the issue.